Solar O&M Software Cheat Sheet
Solar Operations & Maintenance (O&M) is a critical component of any solar or renewable business. We work with hundreds of solar installers to help streamline and manage their service operations. Explore valuable resources below.
Resources for Solar O&M Teams
Resource: O&M Project Management
How to Solve the Top Solar O&M Challenges
Disjointed Service Tickets
It can be difficult and inefficient to manage service tickets across multiple tools. Use Scoop to consolidate your service tickets and standardize the ticket review and qualification process.
Unavailable Service History
Maintenance crews often lack context from installation and service histories because data is missing or hard to find. Use Scoop to auto-populate relevant details for your technicians.
Disconnected Calendars
Generic calendar and scheduling systems can be hard to manage and are disconnect from your work orders. Scoop's integrated calendar feature is tied directly to service tickets.
Missed Steps & Processes
In the event that service technicians miss crucial steps, this results in longer service times, additional truck rolls, site visits, and costs. Scoop's adaptive rules present specific troubleshooting steps, videos, and documents.
Tedious Report Generation
Service report generation can be tedious and time consuming, putting client satisfaction and payments at risk. Use Scoop's PDF report builder to automate service reports and trigger invoices.
Poor Inventory Management
Most teams lack visibility on the location of required parts, their costs, and when they will be available. Use Scoop to integrate with your inventory management system to create predictability in your work orders.
Streamlining Your Solar O&M Processes
Click below to watch 5-minute product demos and learn how fast-growing solar and renewable teams are streamlining solar O&M processes.
5 mins
Centralizing the Ticket Creation Process
Whether paper, emails, texts or notes from field crews, service work orders are too manual and cause confusion when they come from multiple sources. See how solar O&M teams are automating the entire process starting with ticket creation.
5 mins
Integrating Calendar & Scheduling Systems
Field service teams are slowed down by traditional calendars and scheduling systems because they are disconnected from service work orders. See how simple scheduling workflows and personal calendar views have made O&M teams more efficient.
5 mins
Automating O&M Commissioning Reports
Reporting is a process fraught with widespread data collection and manual data entry, making it time consuming and sometimes altogether forgotten. Learn how O&M teams complete customized PDF reports in a few clicks at any project phase.
Powerful Reporting & Analytics to Track the Effectiveness of Your Solar O&M Processes
By monitoring quality, cost, performance, and production, your solar company can properly evaluate your system services and identify areas of improvement. Answer questions such as:
- How many service visits are being completed in a given period?
- What is the ratio of visits covered under warranty?
- What is the ratio of scheduled versus unscheduled service visits?
- How many service visits that require parts replacement?
- Which parts are replaced the most often?
- What is the average time per service visit for my crew?
Our Solar O&M Users Have Great Things to Say
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