O&M Software
Standardize Service Visits Across Your Portfolio
Our O&M software acts as a Central Operations Hub that connects monitoring data, dispatch coordination, and field documentation into one execution layer, so your service teams resolve tickets faster, reduce repeat visits, and close out maintenance work with audit-ready reports.
Why O&M Operations Break Down at Scale
O&M service teams often manage monitoring, dispatch, and field documentation across disconnected tools, creating delays and gaps that compound with every new site.
Fragmented Field Visibility
Operations and maintenance data scattered across monitoring platforms, spreadsheets, and email threads limits visibility into ticket status, field progress, and asset history.
Long Response Times & Repeat Visits
When dispatch coordination relies on manual processes, response times stretch, downtime windows widen, and repeat truck rolls increase costs across the portfolio.
Disconnected Workflows Across Teams
Field crews and office teams working in separate systems create duplicate work, missed handoffs, and workflow gaps that slow every stage from ticket creation to invoicing.
Streamline Your O&M Lifecycle With Scoop
Our O&M software accelerates response times, standardizes maintenance delivery, and scales operations by connecting field and office teams through automated, end-to-end workflows in one real-time system.
Centralized Service & Contract Management
Scoop’s service management board centralizes every O&M contract, work order, and preventive maintenance cycle into one real-time operational view.
- Dashboard of contracts & work orders
- Visualize as Gantt style timeline or Agile Board
- Auto generate service visits & track progress
A Single Source of Truth for Every Asset
Every work order, inspection report, and service document maps to its exact site and asset record, creating a searchable, audit-ready service history.
- Unified service, warranty & contract records
- Track every asset's complete service history
- Searchable repository for all site documents
Mobile Access Built for Field Service Techs
Our mobile app gives O&M field crews instant access to job details, checklists, and asset data to log issues and update tickets on site.
- Technician-friendly mobile app
- Access site and asset data instantly
- Upload field photos and service logs
Scheduling & Dispatch Coordination
Real-time dispatch tools route the right technician to every ticket based on availability and proximity, reducing response times across your territory.
- Crew suggestions and ranking
- Real-time scheduling updates
- Assign tasks and tickets in seconds
Platform Integrations Across Your Tech Stack
Scoop’s integration layer connects your monitoring platform, CMMS, CRM, and accounting systems into one coordinated O&M workflow.
- Connect with your monitoring, CMMS or CRM
- Integrate with accounting to automate invoicing
- Eliminate manual data entry & handoffs
Reporting & Operational Analytics
Turn real-time data into insights with custom dashboards and reports. Track key metrics, record performance, and spot issues early.
- Monitor top recurring issue and trends
- Share access to key service reports with clients
- Centralized data replacing spreadsheets
Beyond Just Software: A True O&M Partnership
We built our platform around the realities of O&M service delivery: fragmented field data, tight SLA windows, and coordination across dozens of active sites.
Designed For O&M
Our platform is built for the coordination, documentation, and technical demands of O&M, from preventive maintenance cycles to corrective tickets and service agreements.
Best Support Team in Industry
Working alongside 100s of renewable energy operators gives our team the expertise to deliver proven workflows, field-ready templates, and hands-on technical guidance for O&M.
Unlimited User Pricing
Unlimited user access removes per-seat friction, so you can onboard your team, subcontractors, and partners as you scale.
How to Get Started With Our Solar O&M Software?
1. Align on Your Goals and Operating Reality
We review your current O&M task structures, equipment management needs, and service delivery goals to understand where your operations stand today. This alignment ensures every workflow we build reflects your actual field reality, not assumptions.
2. Design and Validate Your Scoop Workflows
Our team configures your project templates, work order flows, and scheduling rules based on your planning requirements. You validate each workflow before go-live to confirm it matches how your crews operate in the field.
3. Launch With a Dedicated Success Team
A dedicated success team guides your rollout, training dispatchers, technicians, and office staff on the tools they use daily. We ensure your team is confident and productive from day one.
4. Scale Confidently With Ongoing Expert Support
As your portfolio grows, we help you refine processes, improve service delivery, and adapt workflows to new operational demands. Ongoing expert support means your platform evolves alongside your business.
Which Industries is Scoop Built For?
Commercial Solar Installs & Service
Solar O&M Services
Battery Storage Installs & Service
Wind Turbine O&M Services
HVAC Field Service
EV Charging Installs & Service
Data Centers
Modular Buildings
Prefabricated Homes
Commercial Solar O&M Services
Utility -Scale O&M Services
Wind Turbine O&M Services
EV Charging O&M Services
Battery Storage O&M Services
HVAC O&M Services
How Scoop Gives Your Team a True Competitive Edge
"Scoop won us over with its customization, integrations, & unique project progress options."
Tim Howaldt
CO-Founder & COO
“Scoop allows us to create industry-leading, high-quality service reports for our customers.”
Fletcher Dyak
President of Operations
“Scoop has been a huge help in organizing our work and supporting my field team.”
Jamal Aboeljoud
Director of Post-Construction Services
Ready to Run More Efficient O&M Operations?
See how Scoop helps O&M service teams reduce response times, standardize field workflows, and improve performance across every site in your portfolio. Book a demo to see the platform in action.
Request a Demo
See how leading solar and infrastructure teams run operations from a single hub.
Book a 20-minute session to review your workflows and see how Scoop can help.
Frequently Asked Questions About Field Software Management for O&M
How does Scoop improve dispatching for O&M teams?
Scoop provides real-time scheduling tools, mobile access, and automated status updates so your dispatch process is smooth, fast, and efficient.
Can FSM software improve technician performance?
Yes. By giving techs access to job details, checklists, and reporting tools on mobile, Scoop reduces errors and increases daily job completion rates.
Does Scoop integrate with other software we use?
Absolutely. Scoop integrates with CRMs, ERPs, monitoring platforms, and financial tools to keep your tech stack connected and avoid double data entry.
What makes Scoop ideal for O&M?
Scoop is flexible, automation-ready, and purpose-built for field-heavy teams, especially those in commercial and utility-scale solar, new energy and infrastructure O&M. You get a tailored solution without the overhead of rigid, legacy systems that force you to adapt to their way of doing things.