Your O&M Service
Command Center
Imagine techs arriving fully prepared to achieve fixed-right-the-first-time results, audit-ready reports generated in minutes, and moving your team from reactive to proactive service.
From Dispatch to Reporting: Scoop Covers the Full O&M Service Lifecycle
Scoop helps O&M service teams respond faster, standardize service delivery, and scale efficiently—connecting the field and office through automated, end-to-end workflows.
Centralized Service & Contract Management & Execution
Manage complex, multi-year service contracts with the same level of control and clarity as your daily service calls.
- Dashboard of contracts & work orders
- Visualize as Gantt style timeline or Agile Board
- Auto generate service visits & track progress
Beyond Just Software: A True Partnership
With Scoop, you’re not just purchasing a software login; you’re partnering with a dedicated team with expertise in solar & new energy operations.
Designed For New Energy Operations
Our tech is designed to solve specific challenges faced by solar & new energy infrastructure operations.
Best Support Team in Industry
Partnering with hundreds of solar & renewable companies, our team brings you direct industry expertise & templates.
Unlimited User Pricing
With Scoop, you can enjoy unlimited users and storage, easily enrol your team, subcontractors, and partners.
Driving O&M Excellence Across the Clean Energy Ecosystem
From solar and EV infrastructure to BESS and wind turbines, Scoop supports the fast-paced teams powering the future of clean energy & new infrastructure.
Commercial Solar O&M Services
Utility -Scale O&M Services
Battery Storage O&M Services
Wind Turbine O&M Services
HVAC O&M Services
EV Charging O&M Services
Commercial Solar O&M Services
Utility -Scale O&M Services
Wind Turbine O&M Services
EV Charging O&M Services
Battery Storage O&M Services
HVAC O&M Services
How Scoop Gives Your Team a True Competitive Edge
“The peace of mind that comes with using Scoop to manage field data and activities is invaluable.”
Mark Martinez
Business Applications Manager
“Scoop allows us to create industry-leading, high-quality service reports for our customers.”
Fletcher Dyak
President of Operations
“Scoop has been a huge help in organizing our work and supporting my field team.”
Jamal Aboeljoud
Director of Post-Construction Services
Solar O&M Software for
Proactive Fleet Management
Effortlessly manage your solar assets, streamline maintenance, and keep your entire portfolio operating at peak performance with Scoop’s intuitive O&M software.
Overview of Field Service Management (FSM) for O&M
Field service management is essential for commercial solar and renewable energy companies providing operations and maintenance (O&M) services. From preventative maintenance and repairs to site inspections and reporting, coordinating field teams efficiently is key to delivering high-quality service at scale.
With field service management software, O&M providers can improve how they schedule service tickets, dispatch crews, track asset performance, and manage reports. Scoop centralizes these workflows and provides a robust platform tailored to the needs of high-volume O&M teams.
How Scoop Transforms O&M Field Operations
Scoop’s FSM platform modernizes O&M operations with automation, real-time updates, and mobile tools designed for the field.
Automated workflows reduce repetitive admin tasks, freeing up technicians and back-office teams to focus on value-added work. With real-time data syncing, everyone from field techs to service managers has instant access to updates, documents, and job status—no delays, no miscommunication.
Whether you’re completing inspections, performing corrective maintenance, or handling warranty service, Scoop ensures your field service operations run smoothly and meet SLA requirements.
Key Features of Our Field Service Management Solution
Scoop serves as your Central Operations Hub™, connecting every part of your O&M service business. Rather than locking you into a rigid system, Scoop integrates with your existing tools to create a best-in-class, flexible tech stack.
We empower O&M teams to manage work orders, mobilize field crews, and generate detailed audit-ready reports with speed and consistency.
Service Management Board
Our visual project board lets your service team see and manage all active tickets, inspections, and service contracts. Agile board and timeline views with real-time updates keep office and field teams aligned.
It’s the control center for your field operations, making it easier to prioritize urgent jobs, avoid duplicate work, and ensure everything is completed on time.
Scheduling & Dispatch Management
Efficient dispatching is mission-critical for O&M teams responding to alarms, performing inspections, and hitting SLAs. Scoop’s dispatch tools make it easy to assign techs, shift schedules, and keep crews informed.
With a shared calendar view and mobile access, field teams always know where they need to be, and managers can respond quickly to changes without switching platforms.
Mobile Access for Technicians
Your techs are always on the move—Scoop’s mobile FSM app keeps them connected. Field workers can view assignments, upload photos, fill out checklists, and sync job status from anywhere.
This ensures real-time documentation, faster closeout packages, and less time spent chasing missing info.
Inventory and Parts Management
Tracking parts across service trucks and warehouses is a major challenge for O&M providers. Scoop helps you stay on top of inventory with:
- Real-time part tracking
- Auto-reorder triggers
- Usage logs on work orders
This means techs show up with what they need—reducing delays and repeat visits.
Streamlined Reporting with Service Report Generator
In O&M, clear documentation is key. Scoop’s Service Report Generator lets teams instantly create and share detailed service reports after each site visit:
- Auto-fill data from completed work tickets
- Attach site photos, test results, and notes
- Export branded, client-ready PDFs
This speeds up reporting, improves client communication, and ensures you stay audit- and compliance-ready.
Reporting & Analytics with LOOXY
O&M is about performance—and Scoop delivers real-time visibility into the KPIs that matter most. Through LOOXY dashboards, track:
- Open ticket aging
- Preventative maintenance completion rates
- Response times and SLA compliance
With data-driven insights, managers can identify bottlenecks, improve planning, and keep teams accountable.
Benefits of Scoop's FSM Software for O&M Providers
Boost Productivity
Scoop’s automation engine reduces the need for repetitive manual tasks across your field and office teams. Workflows that once required back-and-forth emails, spreadsheets, or redundant admin can now be completed with just a few clicks. This translates into fewer delays, more completed service tickets per tech, and better overall resource utilization.
Our FSM tools let you plan, execute, and track fieldwork in a centralized platform—making it easier for teams to collaborate without interruptions. The result? Your operations scale faster, with fewer bottlenecks and higher job throughput.
Enhance Client Satisfaction
O&M customers expect clear communication, fast response times, and reliable documentation. Scoop helps you deliver all three. Automated notifications and status updates keep asset owners informed without the need for constant check-ins.
Our built-in reporting tools generate clean, audit-ready packages that give clients confidence in your service quality. Whether you’re meeting a utility-scale SLA or supporting a commercial asset owner, Scoop positions your team as a trusted, proactive partner—ultimately leading to greater retention and more repeat business.
Ready to Modernize Your O&M Operations?
See how Scoop’s field service management software can help you simplify operations, reduce delays, and deliver better service.
Book a demo today and explore how our platform can be customized for your O&M workflows.
Frequently Asked Questions about Field Software Management for O&M
How does Scoop improve dispatching for O&M teams?
Scoop provides real-time scheduling tools, mobile access, and automated status updates so your dispatch process is smooth, fast, and efficient.
Can FSM software improve technician performance?
Yes. By giving techs access to job details, checklists, and reporting tools on mobile, Scoop reduces errors and increases daily job completion rates.
Does Scoop integrate with other software we use?
Absolutely. Scoop integrates with CRMs, ERPs, monitoring platforms, and financial tools to keep your tech stack connected and avoid double data entry.
What makes Scoop ideal for O&M?
Scoop is flexible, automation-ready, and purpose-built for field-heavy teams—especially those in commercial and utility-scale solar, new energy and infrastructure O&M. You get a tailored solution without the overhead of rigid, legacy systems that force you to adapt to their way of doing things.
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