550 sites, zero rework
How the ENGIE team is now confident it can scale to meet any market growth.
Read the storyScoop Central Operations Hub™
Field service management software for renewable energy teams
Your playbook, enforced from the first site survey to the last O&M visit. Scoop connects your office, crews, subcontractors and the tools they already use, across solar, battery storage, EV charging and new infrastructure.
Trusted on more than 250,000 project sites in 14 countries
Solar, storage and infrastructure operators run their installs and service on Scoop.
10–12x
Return on investment
Scoop delivers significant ROI based on customer case studies across a range of industries and use cases.
3 months
Payback period
With the boost to productivity, Scoop often pays for itself in as few as three months.
80%
Fewer manual steps
Scoop delivers an 80% reduction in wasted labor.
The office and the field, working from the same plan
Scoop is field service management software built around your playbook. Every stage has an owner, a checklist and a next step, so status lives in one place instead of in phone calls and spreadsheets.
Lock in your playbook
Compliance checklists gate every stage, so errors get caught where they start.
Wire up your tools & teams
Your CRM, ERP and the teams behind them work from one command center.
Monitor every moving part
See what’s moving, what’s stuck and what needs attention, as it happens.
Compliance enforcement
Keep your standards on every site, with every crew
Stage-gated workflows check the work before a project advances. Field service compliance holds the same way whether the job goes to your own crew or to a subcontractor.
- Standardize field capture with structured fields
- Organize handoffs with stage-gated workflows
- Keep operational control at any scale
- Field-to-office collaboration, including subcontractors
Ready-to-use apps
App templates for office and field staff, ready to adjust.
Subcontractor control
Role-based permissions hold every contractor to your standards.
Compliance checkpoints
SLA breach detection flags issues before they escalate.
Field data collection
Mandatory fields stop missing data and photos at capture.
“Scoop gave us a way to bake our compliance and quality controls directly into our workflows. Nothing moves forward until it’s right.”
Mark Anderson-Marion
Operations Manager, Windfree Solar
Control your operations
Field service software that connects your CRM, ERP and QuickBooks
Your teams chose those tools for good reasons, so keep them. Scoop was designed as the hub between them, enforcing your workflows and the data that moves from one system to the next.
Centralize data and standardize workflows without sacrificing flexibility
One coordination layer aligning every team around shared goals
Future-proof your tech stack with smart integrations and role-specific apps
Get your portfolio under control
See what a move to Scoop looks like while your team keeps the tools it relies on.
Custom process triggers
Which field service workflows should run automatically?
Pick the moments that cost your team the most follow-ups, and let Scoop run them.
Check subcontractor docs before a project advances
Sync field data to the CRM from a site visit
Generate a PDF from a field report submission
Notify the PM if a project breaches its SLA
Send a customer update when a project hits a stage
Assign the next crew when a field phase completes
Validate partner installations against your standards
Alert a manager if a scheduling conflict is detected
“Scoop is the backbone of our software stack. Every step from the first CRM inquiry to project closeout runs through it, and that makes the customer journey so much easier.”
Ken Hegarty
Co-Founder, Solar Path
Built for the field
A mobile field service app for crews on roofs, towers and turbines
Crews capture photos, video and checklists on iOS or Android, with or without signal, and the office sees it as soon as the device syncs.
- iOS and Android apps with offline mode
- Photo and video capture with annotations
- Customizable by region, project and equipment type
Scale without rewiring
Add sites, markets and crews without rebuilding how you work
Repeatable playbooks for every project and phase
- Project and phase level playbooks
- Centralized reusable data fields
- Automatic data flow and handoffs
- Role-based work views and task queues
- Automated actions and task assignments
Live visibility across the portfolio
- Drag-and-drop BI analytics
- Live project performance dashboards
- Auto-flag slow or at-risk projects
- Client portal for real-time visibility
- Executive dashboards for leadership
- Instant branded PDF reports
Field, office, partner and client coordination
- Built-in chat and task tracking
- @mentions and in-context commenting
- Conditional fields and notifications
- Advanced role-based permissions
- Conflict detection and resolution
- Multi-region, multi-tenant with hierarchy
Customer stories
How infrastructure teams scale without losing operational control
Every tool connected
Automated integrations sync the entire tech stack: CRM, accounting, every tool.
Read the story
Field team growth
Scaling 15x demanded more than ambition. It demanded a system.
Read the story
Field-first EV operations
BTC Power scaled EV installations without losing control of the field.
Read the storyField service software pricing
Unlimited users, storage and devices
You pay for the work your team completes, not the size of the team. Capacity grows when you add projects or enter a new market, and partners and subcontractors join at no extra seat cost.
A true partnership for the long run
Scoop pairs you with a team that knows infrastructure operations inside out.
250,000+
Project sites use Scoop
Scoop is now in 14 countries and over 250,000 project sites, thanks to its central operations hub approach and unlimited user pricing.
Start fast
With the Scoop Team Six
Get a structured implementation program with a dedicated CSM, hands-on training and ongoing consulting beyond launch.
Multi-language
Support for going global
Scoop runs natively in English, French, German, Portuguese and Spanish. Other languages are available on request.
“It’s been super easy to use Scoop. Even if the guys are out in the field, I can push a change instantaneously. It all goes back to time savings, which in turn is money savings.”
Erin McGaunn
Director of Operations, Lumina Solar
Field service management software FAQs
What is field service management software?
Field service management (FSM) software schedules, dispatches and tracks work done by crews at project sites. Scoop adds project management and O&M for solar and new energy teams in the same platform.
What is field service management?
It is how a company plans, assigns, completes and documents work outside the office: installs, inspections and repairs.
What are the benefits of field service management software?
Fewer return visits, faster project cycles and less admin. Scoop customers report 80% fewer manual steps and a 3-month payback.
What features should field service management software have?
Scheduling and dispatch, a mobile app with offline mode, checklists and photo capture, project tracking, reporting and integrations.
How much does field service management software cost?
Scoop prices by project volume, not per user, with unlimited users, storage and devices. See the pricing page.
Is there a mobile field service management app for crews?
Yes. Scoop runs on iOS and Android with offline mode, photo and video capture.
Does Scoop integrate with QuickBooks and my CRM?
Yes. Scoop connects CRM, ERP and accounting tools.
Can one platform handle solar project management and field service?
Yes. Scoop runs the project lifecycle and ongoing O&M service in one platform.
What is the Scoop Central Operations Hub?
The Scoop Central Operations Hub™ is Scoop’s field service and project management platform. It connects teams, tools and field crews in one system.