Data Center Field Service Management Software
Connect every phase of data center builds and service operations with one purpose built field management platform.
Most Platforms Store Information. Scoop Ensures Your Data Center Work Gets Executed.
Scoop organizes high complexity builds and service operations by giving data center teams a centralized no code system that aligns every task, milestone, and field workflow around consistent execution.
- Standardize execution with mobile ready workflows that keep every trade and system aligned.
- Reduce rework by enforcing milestone based tasks supported by mandatory photos and checklists.
- Scale operations with repeatable playbooks instead of scattered spreadsheets.
Deliver Your Data Center Projects with Confidence
Scoop is your operations hub that streamlines execution across field and office teams while unifying data, tasks, and workflows across your entire tool stack.
Built for Rapid Data Center Execution
Move beyond static dashboards that require manual updates and deploy milestone triggered workflows that reflect real field activity across power, cooling, controls, and critical infrastructure teams.
- Auto-triggered workflows with conditional logic
- Live tracking across in-house team and trades
- Predictive timelines based on real-time execution
The Software Made for Complex Data Center Operations
With Scoop, you’re not only adopting a platform for field execution, you’re partnering with a team that understands the operational demands of mission-critical data center builds and service work.
516
%
Return on Investment
Scoop delivers a 516%+ ROI based on customer case studies across a range of industries and use cases.
3
months
Payback Period
With the significant boost to productivity, Scoop pays for itself quickly, often in as few as three months.
No Limits
Unlimited User Pricing
With Scoop, you can enjoy unlimited users and storage, easily enrol your team, subcontractors, and partners.
Powering Field Teams Across Data Centers Infrastructure
From high density builds to ongoing service cycles, Scoop supports the teams responsible for delivering reliable, scalable, and always on data center environments.
Data Centers
Modular Construction
Solar Install & Service
Wind Turbine O&M Services
Battery Storage Install & Service
Telecom Field Service
Data Centers
Modular Construction
Solar Install & Service
Wind Turbine O&M Services
Battery Storage Install & Service
Telecom Field Service
How Scoop Gives Your Team a True Competitive Edge
“The peace of mind that comes with using Scoop to manage field data and activities is invaluable.”
Mark Martinez
Business Applications Manager
“I couldn’t see us scale the way we have without Scoop. The platform was a game-changer for us.”
Danillo Denzin
Vice President of Sales
“Scoop has been a huge help in organizing our work and supporting my field team.”
Jamal Aboeljoud
Director of Post-Construction Services
Ready to Transform Your Field Operations?
Scoop was designed to help teams working on complex, dynamic installs & facility projects — like data centers, HVAC, water treatment and energy infrastructure.
If you’re ready to simplify installs and scale with confidence, see Scoop in action.
Frequently Asked Questions
What Types Of Companies Can Use Scoop For Data Center Field Services?
Any company managing on-site data center maintenance, hardware installation, cable management, or infrastructure support can use Scoop. It works for internal IT teams, third-party contractors, or data center maintenance vendors.
How Does Scoop Handle Work Order Management?
Scoop lets you create digital work orders that include site location, required tasks, necessary parts, and technician assignment. Technicians can update status and close orders from mobile or desktop.
Does Scoop Support Scheduling And Dispatch For On-Site Visits?
Scoop lets you create digital work orders that include site location, required tasks, necessary parts, and technician assignment. Technicians can update status and close orders from mobile or desktop.
Can Scoop Integrate With Other Business Systems Like CRM Or ERP?
Yes, Scoop can integrate with external systems such as CRM or ERP to synchronise customer data, billing information, and service histories, creating a seamless service workflow.
Is There Support For Preventive Maintenance And Scheduled Inspections?
Yes, Scoop supports recurring work orders and preventive maintenance scheduling, which helps data center operators plan routine hardware checks and avoid unexpected downtime.
Can Technicians Use Scoop On Mobile Devices, Even Without Internet Connectivity?
Yes, Scoop offers mobile access so technicians can receive job details and update status on smartphones or tablets. In some configurations offline updates are allowed and synchronised when connectivity returns.
Does Scoop Provide Reporting And Analytics For Service Operations?
Yes, Scoop generates reports on technician performance, work-order turnaround, first-time fix rates, inventory usage, and other operational metrics to help managers optimize processes.
How Does Scoop Help Reduce Operational Costs For Data Center Services?
By optimising routing, reducing repeated visits, and automating scheduling and parts management, Scoop reduces fuel costs, labour waste, and administrative overhead.
Can Scoop Improve First-Time Fix Rates For Data Center Repairs?
Yes, by ensuring technicians have the right skills, parts, and prior service history available, Scoop increases the likelihood work is completed correctly on the first visit.
Can Scoop Track Technician Location And Job Progress In Real Time?
Scoop provides mobile access that allows teams to update job status and progress in real time, improving visibility, coordination, and operational control without relying on technician location tracking.
Book a Personalized Demo
Tell us about your team’s needs to help us prepare for your personalized demo.