Solar Service Software for Renewable Installers

Scoop’s service management software enables solar & renewable companies to streamline & automate the creation, tracking and execution of reactive and proactive service visits, speeding up resolution and improving customer satisfaction.

scoop integrations illustration

powering 250,000+ project sites worldwide

Powerful Solar Service Management

By connecting sales, installation, and service data, Scoop simplifies the whole process for field teams. Eliminate manual updates to customer information and time consuming tasks such as tracking service labor hours through powerful and automated workflows. Scoop ensures compliance, reduces costs and repeat site visits, and simplifies service reporting for your solar & renewable business.

Connect Solar Sales to Service

Scoop acts as a single source of truth for your solar business. From sales to service, the platform ensures consistency and accuracy of data. Beginning with the sales process and collecting information from potential clients, Scoop’s unique data architecture ensures this data remains in context to the customer, job site, and project when completing service visits – whether weeks, months, or years in the future.

solar sales site survey mobile work template with stock photos
Scoop Solar Project Management Calendar & Scheduling

Simplify Ticket Creation, Scheduling, and Dispatch

Streamline your customer management and service ticket workflows to save valuable time across your solar business. Easily schedule sales reps and technicians and use intuitive filters to change between calendar views. To ensure office and field teams alike have full visibility and relevant job site details while on-the-go, Scoop’s solar software is available on desktop as well as the mobile app.

Standardize Solar Service O&M Processes

Create standardized ticket templates, build automated workflows, send progress reports and reminders to field technicians, and ensure your service jobs stay on track. Templated checklists save time while unlimited user seats and flexible access control improve collaboration and efficiency across your solar service business.

Scoop CRM Solar Project Management Software
solar om equipment installation workers cropped

Webinar Recording

Digitally Transform Solar Service Operations

Is your team equipped with the right tools to handle an increase in service volumes?

As more solar projects are deployed, the demand for service increases. In this webinar, explore ways to overcome challenges in fulfilling service work orders from start to finish.

Watch Now
looxy analytics product image

Track Service Progress in Real-Time

Create, export, and share detailed reports with your solar company, sales reps, customers, and more. LOOXY™ is a reporting and analytics platform that allows you to create real-time drag and drop reports on projects, work orders, service visits, repair history, and overall team performance. Report on key metrics such as:

  • The number of service visits in a given period
  • The ratio of service visits covered under warranty
  • The average time per service visit
  • …and more 

Implement Service Software Best Practices

Implement the best field service processes to increase productivity and make it easy for solar installers to follow standardized steps for each job. Global Fields™ auto-populate relevant data within each ticket while Conditional Display Rules, checklists, and required fields ensure data that is critical to your solar company is collected during service visits.

Scoop Mobile Service Request App Phone Site Information with Stock Photos @ 3x
Scoop GLOO Constellation images

Connect Your Solar Software Platforms

Reduce the time it takes for your team to locate important data, documents, and media by integrating your solar software stack. GLOO™ connects your custom solutions, providing you with end-to-end field service management. Improve efficiency of your solar business processes by integrating Scoop with existing field ticketing software, CRM, helpdesk, inventory management, accounting and invoicing software, and more.

Cosmic Solar Logo Round

“Scoop designed everything to handle my service applications. When we go on site, we take photos and the crew can upload it straight to Scoop.”

Tom Bowyer

Service Manager, Cosmic Solar

Access the Scoop Information Kit

Complete the form below for instant access to our product overview and customer references document.

Pricing That Scales With You

Learn More About Solar Service O&M