Why you need to invest in integrated systems in 2021
2021 will be a year of growth for the Solar Installers & Service Operators who have built a system that allows their team to efficiently and effectively execute projects.
We’ve seen what this growth looks like. Specifically we’ve seen how Scoop begins driving 25x ROI for companies at 10-15 projects per month (50 work orders) and how this value engine revs up higher for our customers doing 100 to 300 installs per month (500+ work orders). In short, we have seen and documented how this trend is robust, persistent and scalable in overcoming the operational growth challenges at renewable energy and solar companies of all sizes.
As you get ready for growth in 2021, consider these three obstacles you will certainly face:
The Obstacle of Entropy & Inertia: if your team currently requires up to 10 hours per project to execute routine, duplicate data entry tasks – you will need to account for adding more team members to simply continue to keep up with the volume of redundant and monotonous task execution as your projects or service tickets grow. Unfortunately, this creates a negative efficiency cycle as every new administrator you hire requires additional time, energy, and resources to train and manage – you now have to consider hiring a team member to manage the team members whose job can nearly entirely be automated. With more team members and more manual processes comes an increase in human error, projects getting stopped in their tracks, and culture and morale taking a dive as the pressure and stress increase.
The Obstacle of Tribal Knowledge: As you try to grow your operation, you will quickly realize that growing and training your team (remember, you are hiring folks to take on tasks that can largely be automated with technology) will become your biggest bottleneck. Once you find the right person to fill the next administrative role, you will have to train them. Since these processes are entirely manual – they most likely will live in the heads of your current team. This means that with every new hire, your existing administrative team will have to slow down their workload to manually share their Tribal Knowledge (manual SOPs, unwritten and often inconsistent protocols and processes stored in everyone’s heads).
The Obstacle of Depleted Capacity: Finally, the Achilles’ heel of the growth trajectory without integrated, connected systems is that your entire team, including directors, executives and owners will have all of their bandwidth tied up in plugging the increasing number of holes present in the operation. Doing everything they can to keep projects on track and employees and customers satisfied. The operational system becomes so burdensome that the notion of having capacity to implement a system that would eliminate all of the manual tasks, human complexity and un-scalable processes recedes further over the horizon.
GLOO: Industry Focused Integrations
Looking at the above obstacles as you prepare for growth in 2021 may seem insurmountable.
At Scoop, we are excited to continue to offer an integration solution that actually works for our EPC, Installation and O&M customers. Whether it’s your CRM, ERP, Design & Proposal, Inventory Management, E-siganture, Accounting or Monitoring tools – our proprietary GLOO Integration platform allows us to build fully configurable, bi-directional API integrations so that you can avoid the obstacles and challenges that come with disconnected systems and manual processes and focus your team on capturing the growth opportunity ahead of us.
We’ve built +400 connectors to 3rd party IT tools to ensure our customers have an integrated system as they prepare for growth. If you’re curious about your current IT tools and what a GLOO integration could look like, sign up for a brief discussion and demo below.