IN THIS VIDEO
Why we built Scoop Field Management & Automation
Mobile App Designed for Field Teams – if they use Facebook they can use Scoop.
Centralized Real-time Communication and status across increasingly distributed teams (field, office, home).
Ensure Process Compliance by bringing your checklists online and using mandatory fields.
Automate Manual Tasks such as transferring data between systems, customer communications & report generation.
About HES Solar & Scoop
Exponential Growth, Tyler, COO at HES Solar was responsible for managing operations through this growth period.
Improving Systems after growing nearly 400% in Residential & Commercial markets
Implemented Scoop in 2018, was able to standardize processes
Want to see these features in action?
Using Scoop for Customer Communication & Remote Surveys
Remote Site Survey to complete by customer or contractors during COVID-19.
Automate Communications such as email updates to customers at key project milestones.
Automate Reporting such as required PDF reports with images for closeouts or service visits.
Central Project Access for B2B customers to see project progress in Scoop with view or comment only access.
Commercial Solar Automated Progress Updates & Client Reporting
Automate Daily Progress Updates sent from Scoop to Managers & Management including pictures, notes, comments, issues.
Proactive Client Update Reports sent to Resi & Commercial clients to reduce high touch back and forth communication
Outsourcing Work to Contractors Using Scoop
Unlimited Scoop Users allows you to have entire workforce online.
Flexible Access Control to only let contractors view, comment or edit on their projects
Automate Work Stage transitions and notifications so contractors are notified when work item is ready.
Reference Data Captured previously in the project so context is maintained & available for each crew member.
Mandatory Fields & Automating Reporting to Customers, Financiers & Manufacturers
Customize Work Processes to predetermine required fields for photo and data capture.
Instructional Content to increase compliance in context of the field needing to be captured
Workflow Automation to consolidate and build customizable PDF report ready to send to stakeholders.
Enabling Remote Work with Digital Workflow & Integrated Calendar
Teams across office, field, and home can see all activity, communication, and tasks associated with a specific step of the project
Able to collaborate in real time to solve problems in the field using pictures, video, captions, and comments
Keep field team organized by scheduling all jobs on their calendar where their specific work process is only one click away
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