Link the events in your MS Dynamics account with creation and assignment of various scoop types. Feed relevant data collected using Scoop back into corresponding MS Dynamics fields such as those in sales opportunities or support cases. Create a “FLO” as a series of steps to automate or integrate data and workflow with Scoop. In this way when an Event “triggers” the FLO it will perform each Action and Function, one by one, from left to right. See the specific set of available Events and Actions for integrating with Scoop.